Our Story

Who We Are as a Business.

We are Definitive Synergy, your trusted partner in the world of point-of-sale (POS) solutions. For over 30 years, we’ve been dedicated to delivering cutting-edge POS software and unparalleled service to businesses across various industries.

We began our journey in 1993, driven by a vision to empower businesses with the tools they need to thrive. Since then, we’ve grown into a renowned leader in the POS industry, serving a diverse range of clients, from bars and restaurants to billiard halls, pool rooms, entertainment centers, and many more.

  • Established in 1993: The Goal is Set
  • Decades of Dedication: A Foundation Built on Experience
  • Customer-Centric Approach: Building Trust Since Day One

Why us?

Why Choose Definitive Synergy?

The Definitive Difference


Led by a team of Industry experts with years of experience.

We understand the unique challenges that businesses in the hospitality and entertainment sectors face, and we tailor our solutions to meet those specific needs.

Cutting-Edge Technology

Products at the pinnacle of innovation for your needs

We are at the forefront of POS technology. Our flagship product, CuetPOS, is designed to exceed the demands of modern restaurants, businesses, and pool halls.

Customer-Centric Model

Customer support that goes beyond exception.

24/7 technical assistance, comprehensive training, and seamless migration services to ensure your experience with CuetPOS is nothing short of outstanding.


We believe that exceptional POS solutions should be accessible.

Regardless of business and regardless of size. That’s why we offer competitive pricing and transparent packages that cater to your budget. Only pay once, no monthly subscription fees.

Our Mission

Committed to Excellence Above All Else

At Definitive Synergy, our mission is clear: to redefine excellence in the POS industry. We’re committed to helping businesses of all sizes and types streamline their operations, enhance customer experiences, and maximize profitability through our innovative solutions.